Terms and Conditions of Service
Scope of Work
McKinley Engineering and Consulting (MEG) provides services which are limited to providing professional advice, judgments and/or opinions for the exclusive use of our client. MEG makes no guarantees or warranties and assumes no obligations except those expressly stated herein.
MEG bills on a time and expense basis and professional services are provided per the following:
MEC charges fees and expenses per the following schedule:
Late Fee Statement
McKinley Engineering requires that all balances are to be paid at the time of service. Any remaining balance that is agreed upon between the client and MEC is required to be paid within 15 days of completion of the project. In regards to design plans, the balance is due to be paid before MEC submits the final plans to the client. Unless otherwise agreed upon, if any invoiced amount is not received by MEC, by the mentioned due date, then without limiting company’s rights, the following will be applicable:
Cancellation and Refund Policy
At McKinley Engineering and Consulting, LLC (MEC), your satisfaction is our first priority. We stand behind the quality of our services and will make things right if you are not pleased with our work. We believe that we can work together with our clients to make every project a positive experience. In the event that you determine services are to be canceled due to personal circumstances or dissatisfaction with the handling of your project, the following policies will apply:
In regards to projects that are billed at $1,000 or more and a 50% deposit is required, that deposit is nonrefundable. In the event that we are unable to reach a satisfactory agreement with you regarding your project and we have received full payment for services, we will agree to refund 50% of the total fees charged.
If you feel that you were inappropriately charged for a service, or would like to speak to someone about a refund for a different reason, please email us at Jamie@McKinleyEng.com, or call 727-674-8705.